Refund policy

Eternal Thread Apparel stands behind every product we ship. If your order arrives damaged, defective, or incorrect, we will make it right.

Eligible refund situations: Items sent incorrectly, and damaged or defective products upon arrival.

How to request a refund: Contact us within 30 days of your purchase date. Include your order number and a brief description of the issue, and our team will respond promptly.

Care & longevity: To protect your investment, please follow the washing and care instructions enclosed with your order.

Policy updates: This Refund Policy is subject to change. For the most current version, contact us directly.